Privacy Policy

We may collect the following personal information when you: place an order; contact us via our website or email; use cookies while browsing our site.

Types of data we collect may include:

• Full name
• Email address
• Phone number
• Delivery or billing address
• Order details
• Payment information (processed securely via Paypal – we do not store card details)
• IP address and browser information (via cookies)

How we use your information

We use your information to

• Process and deliver your orders
• Communicate with you about your order or enquiry
• Improve our website and customer service
• Comply with legal obligations

How we store and protect your information

We take data security seriously/ Your personal information is stored securely and only accessible to authorised personnel Payment data is handled securely by third party payment processors and we never store your full card details.

Sharing your information

We do not sell or rent your personal information. We may share it only with payment providers (e.g. Paypal) or legal and regulatory authorities if required by law.

Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our website or remember your preferences. You can control or disable cookies via your browser settings.

Rights

You have the right to: access the personal data we hold for you; request correction or deletion of your data; file a complaint with a data protection authority if you feel your rights are violated.

To make a request, please contact us via email at: shop@cookiesbakesandcakes.co.uk

Third-party links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies if you visit those sites.

Updates to this policy

We may update this privacy policy from time to time. The latest version will always be available on this page.

Contact us

If you have any questions about this Privacy Policy, please contact us at:

Email: shop@cookiesbakesandcakes.co.uk

Address: 13 Dahlia Close, Chelmsford, Essex, CM1 6 YG

Phone: 07720212389